1. Introduction
DrapOn ("we", "our", "us") is operated by CYT Bilisim Hizmetleri. This Privacy Policy explains how we collect, use, and protect your information when you use the DrapOn mobile application and related services.
By using DrapOn, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Photos you upload (person photos and garment photos) for virtual try-on processing
- Email address (optional, for account backup)
- Display name (optional)
- Language preference
2.2 Automatically Collected Information
- Device identifier (for device-based authentication)
- Device type and operating system version
- App usage analytics (features used, session duration)
- Crash reports and performance data
- In-app purchase transaction records
2.3 Information We Do NOT Collect
- Biometric data or facial recognition data
- Location data
- Contacts or address book information
- Browsing history outside the app
3. How We Use Your Information
- To process virtual try-on requests using our AI engine
- To maintain your account and credit balance
- To save your photos and favorite results for your convenience
- To process in-app purchases and manage credits
- To improve our AI models and app performance (using aggregated, anonymized data only)
- To provide customer support
- To send service-related notifications
4. Photo Processing
When you submit photos for virtual try-on:
- Photos are transmitted securely via HTTPS to our servers
- Photos are processed through a third-party AI service (FASHN) for virtual try-on generation
- Your photos are NOT used to train AI models
- Photos are stored encrypted on AWS S3 servers in the EU
- Result images are generated and stored for your access
- All photos and results are automatically deleted after 90 days of account inactivity
5. Data Storage and Security
- All data is stored on encrypted AWS servers located in the European Union (eu-north-1)
- Data transmission is encrypted using TLS 1.3
- Authentication tokens are stored securely on your device
- We implement industry-standard security measures to protect against unauthorized access
- Database access is restricted and monitored
6. Third-Party Services
We use the following third-party services:
- FASHN AI -- Virtual try-on image processing. Photos are sent to their API for processing only and are not retained by them.
- Amazon Web Services (AWS) -- Cloud hosting and image storage
- RevenueCat -- In-app purchase management and receipt verification
- Apple App Store / Google Play -- Payment processing for in-app purchases
Each third-party service has its own privacy policy governing the use of your data.
7. Data Retention
- Account data is retained as long as your account is active
- Photos and results are automatically deleted after 90 days of inactivity
- Purchase history is retained for legal and accounting purposes
- You can request deletion of all your data at any time
8. Your Rights
You have the right to:
- Access your personal data
- Delete your account and all associated data
- Export your data
- Withdraw consent for data processing
- Lodge a complaint with a supervisory authority
To exercise any of these rights, use the "Delete Account" option in the app or contact us at privacy@drapon.app.
9. GDPR Compliance (EU Users)
For users in the European Economic Area, we process data under the following legal bases:
- Contract performance -- Processing your try-on requests
- Legitimate interest -- App improvement and analytics
- Consent -- Optional email collection and marketing
10. KVKK Compliance (Turkey)
For users in Turkey, we comply with the Personal Data Protection Law (KVKK No. 6698). You have all rights described in Article 11 of the KVKK.
11. Children's Privacy
DrapOn is rated 12+ and is not intended for children under 12. We do not knowingly collect personal information from children under 12. If you believe a child under 12 has provided us with personal data, please contact us immediately.
12. Content Moderation
All uploaded images are automatically screened for inappropriate content. Images containing nudity, violence, or other prohibited content are rejected and not stored.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date. Continued use of the app after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy, contact us: